Use the form below to contact us with questions or queries about the Big Savings Club.
Please provide as much information as possible to enable us to deal with your enquiry as quickly as possible. Please include
your: Name, Membership Number, Postcode and any other details you feel are appropriate.
We will process your
request as soon as possible and will contact you with the email address you provide.
If you have a membership with us, please sign in to help us track your query.
By Phone
08448 80 90 80
Our customer service team is available to deal with all enquiries during our business hours of:
Monday - Friday: 9am - 7.00pm
Our automated cancellation service is available outside of these hours.
We pride ourselves on excellent customer service and will endeavor both to answer your call within the fastest possible time, and to resolve any query you may have as soon as possible.
By Post
The Rocket Marketing Group,
The Big Savings Club,
PO Box 5141,
Brighton,
BN50 9SZ
Part of Rocket Marketing Group
We are part of Rocket Marketing Group, a registered member of the Institute of Promotional Marketing and the DMA (Direct Marketing Association) in the UK. The Rocket Marketing Group is BSI accredited for the provision of incentive programmes and customer support services.